1. Definitions
2. Identity of the Data Controller
3. Source of Personal Data
4. Purpose and Processing of Personal Data
5. Retention Period for Collected Data
6. Subcontractors and Recipients of Collected Data
7. Use of Cookies
8. Rights of Data Subjects
9. Security of Personal Data
Appendix 1: List of Subcontractors
• Client: Refers to any business that has signed a contract with Merkatik to benefit from its digital marketing services.
• Personal Data: Refers to any information relating to an identified or identifiable natural person, such as a name, address, email address, phone number, IP address, etc.
• Data Subjects: Refers to natural persons whose Personal Data is collected by Merkatik.
• Site: Refers to the website merkatik.com.
• User(s): Refers to any person navigating the Site.
The data controller is Merkatik, headquartered in Soavimbahoaka, Antananarivo, Madagascar. Merkatik places great importance on respecting the privacy of Data Subjects and protecting their Personal Data. Merkatik is committed to processing this data in accordance with applicable legislation, including Regulation (EU) 2016/679 of April 27, 2016, on the protection of personal data (GDPR), and the California Consumer Privacy Act (CCPA) for our users in North America.
We only collect the data necessary to provide the best possible experience on our Site. 3.1 Data Provided by the User When the User fills out a contact form, subscribes to our newsletter, or uses our services, we collect Personal Data such as name, first name, email address, phone number, and other relevant information. 3.2 Messaging Merkatik provides Users with a messaging service to ask questions. This messaging is intended to facilitate navigation on our Site and should not be used to share personal information.
Merkatik collects and processes Users' Personal Data for:
o Providing requested services.
o Responding to Users' questions and requests.
o Improving the user experience on the Site.
Personal Data will be deleted 5 years after collection. Messages exchanged via the messaging service will be deleted 5 years after the last interaction.
Personal Data will only be shared in cases provided by law or if necessary to protect the security of Data Subjects.
Subcontractors Merkatik collaborates with specialized subcontractors, whose list is provided in Appendix 1.
Cookies may be placed when navigating the Site. These cookies are used to analyze the Site's performance. Data collected through cookies will be retained for 13 months. Users can manage their cookie preferences via their browser settings.
Data Subjects have the following rights: o Right of access o Right to rectification o Right to erasure o Right to restriction of processing o Right to data portability o Right to object Requests can be sent to hello@merkatik.com
Merkatik implements appropriate technical and organizational measures to protect Personal Data.
Hubspot: When the User fills out a form for: • content download • event or newsletter registration on the Site, they consent to the personal data provided being processed by Hubspot and can refer to the legal notices, terms of use, and data protection policies accessible at https://legal.hubspot.com/legal-stuff
Jotform : When the User fills out a form for: • content download • event or newsletter registration on the Site, they consent to the personal data provided being processed by Jotform and can refer to the legal notices, terms of use, and data protection policies accessible at https://www.jotform.com/enterprise/security/
